What can be returned?
- You can return any unopened, unused, and undamaged products purchased from our website within 30 days of receipt.
- We accept returns of opened or used products only if they cause allergic reactions or other unintended effects. Please contact us for such cases.
What can’t be returned?
- Products not purchased directly from our website (e.g., authorized retailers).
- Products damaged due to misuse or improper storage.
- Products returned after 30 days of receipt.
How to return an item:
- Contact us: Before returning any items, please reach out to our customer service team at support@spinenutrawell.com or call +1 786-755-1811 to initiate the return process and obtain a Return Merchandise Authorization (RMA) number.
- Pack your items: Carefully pack the items you are returning in their original packaging, if possible.
- Ship your return: Ship the return package to the address we provide with your RMA number. We recommend using a trackable shipping method for your own peace of mind.
Refunds:
- Once we receive your returned item(s) and verify that they meet the return criteria, we will issue a full refund to the original payment method within 5 business days.
- Please note that return shipping costs are the responsibility of the customer.
Exceptions:
- We reserve the right to limit or deny returns or exchanges of products that do not meet the return criteria or have been excessively returned.
Contact Us:
If you have any questions about our return and refund policy, please don’t hesitate to contact us at
Spinef LLC
304 S. Jones Blvd, Suite 7792
Las Vegas, NV, 89107, USA
support@spinenutrawell.com
786-755-1811